title bar click for homepage

river campus libraries

volume 2 issue 1 newsletter archive subscription info
Table of Contents > Main Articles

eBook Functionality Studies & Research

The previous newsletter issue contained a call for any ebook research or study that focused on ebook functionality, for use by the ALA E-Book Task Force's E-Book Functionality Working Group. What follows is an annotated compilation of the ebook studies and research that the task force has so far discovered. Please alert me to an omissions from this list.

General E-Books

  • Spring 2002. "Ebook Reader Survey" by KnowBetter.com and eBookWeb.org. Abstract (from website): Through the months of March, April, and May of 2002, KnowBetter.com, with the help of eBookWeb.org, conducted a survey of ebook readers. The intent of this first survey was to not only establish a foundation of basic market information that we could use to develop more specific surveys in the future, but to also provide some useful data about the ebook reading market. Full survey results are available for purchase price of $149.95.
  • March 2002. "Survey on Electronic Book Features" by Harold Henke Abstract: Results of an Open eBook Forum sponsored survey to help assess what users desire and expect from ebooks. 163 electronic surveys were collected from individuals who were familiar with current ebook technology. The most desirable feature was that the ebook opened to the last page viewed.
  • 2001. "The Magic of Reading" by Bill Hill. Redmond, Washington: Microsoft. Available as a .Lit file for the MS Reader. Click here to download
  • October 2001. "A Study of Reading with Dedicated E-Readers Dissertation" by Miriam Schcolnik. Abstract: Given the prediction that in the future our reading could be mainly digital and the fact that e-readers are one of the emerging technologies, we need to understand what these devices are suitable for. This study answered the following questions: What strategies do adult users of e-readers apply to reading in the new medium? Does the new medium lend itself more to certain purposes of reading? What kinds of texts do users read in dedicated e-readers? What characteristics should texts for e-reading have? Data were gathered using a web survey in which 105 people participated, and a case study in which five subjects were observed and interviewed. The findings of the research help clarify the strategies used in the e-reader medium, as well as preferred uses, types of texts, and e-reader characteristics.
  • July/August 2001. "E-books and Their Future in Academic Libraries" By Lucia Snowhill, D-Lib Magazine. Summary of results and findings by University of California's California Digital Library Ebook Task Force. Full report is available.
  • February 2001. "Online User Panel: Electronic Book Perceptions". Knowledge Systems & Research, Inc. Abstract: Based on responses from 1,461 online users in January 2001.
  • 2000. "The Role of Visual Rhetoric in the Design and Production of Electronic Books: The Visual Book," by Monica Landoni and Forbes Gibb. The Electronic Library, 18:3, pp. 190-201. Abstract (from publication): This paper starts from the observation that the appearance of information contributes to its overall value and that, because there are many ways to represent information, it is very important to find the model which is going to be the most effective and conveys the greatest value of the original information. Appearance has always played a key role in the learning process, as it facilitates the discovery of new concepts by allowing visual association with those which are already familiar. This is why metaphors are so important in learning in general, and have therefore proved to be a valuable tool for designing alternative paradigms when adapting traditional tasks to novel environments. This paper will briefly discuss the link between paper books and their electronic counterparts. It will then focus on the role of metaphors in producing electronic books and introduce and discuss the importance of the visual rhetoric concept in driving the design process. Finally it will also present the main results of the visual book experiment and how these results can be interpreted in the context of the visual rhetoric approach.
  • 2000. "From the Visual Book to the WEB Books: The Importance of Design" by M. Landoni, R. Wilson & F. Gibb. The Electronic Library, 18:6, pp. 407-419. Abstract (from publication): This paper presents the results of two studies into electronic book production. The Visual book study explored the importance of the visual component of the book metaphor for the production of more effective electronic books, while the WEB book study took the findings of the Visual book and applied them to the production of books for publication on the World Wide Web (WWW). Both studies started from an assessment of which kinds of paper book are more suitable for translation into electronic form. Both also identified publications which are meant to be used for reference rather than those which are read sequentially, and usually in their entirety. This group includes scientific publications and textbooks which were both used as the target group for the Visual book and the WEB book experiments. In this paper we discuss the results of the two studies and how they could influence the design and production of more effective electronic books.
  • 2000? "Industry Survey: E-Books : Awareness, Usage & Attitudes- Executive Summary" for Seybold Seminar by Advantage Business. (full report available for purchase $295). Abstract from website: Based on 2,880 attendees at the past year's Seybold events in Boston and San Francisco, the industry survey asked publishing professionals about their attitudes towards e-books, and their usage of e-book products. Because Seybold attendees are highly aware of e-book products (91 percent have heard or read about e-books and 81 percent have heard or read about e-book reading devices), this group represents one that has intimate knowledge of e-book products. While the results do not reflect the general public's views, the findings reveal insights on the potential growth of the e-book market.
  • April 1999. "A Study of the Use of Book Metaphors in the Design of Electronic Books: A Proposed Topic for the Designing Electronic Books Workshop" by Harold A. Henke. Abstract (from publication): Research conducted by Henke (1998) has shown that users are dissatisfied with electronic books and the applications used to view them. One reason for user dissatisfaction may be the lack of familiar book metaphors embedded into the electronic books. In Henke's study, user satisfaction could have been improved had more detailed indexes and table of contents been incorporated in the electronic books as users preferred using hyper-text linked table of contents and indexes to find information instead of using a search tool.
  • May 1999 (last updated) "Online Books: What Roles Will They Fill For Users Of The Academic Library?" By Mary Summerfield, Columbia University Libraries. Abstract from publication: As the Libraries and Academic Information Systems at Columbia University have proceeded with a pilot project to provide the Columbia community with a substantial collection of online books and to evaluate the reactions of scholars to those books, it has become clear that a basic understanding of how scholars interact with various classes of traditional print-on-paper books is necessary for optimal design of the various facets of a system for intellectual and physical access to online books, for assessing the value of various components to the academic community, and for successful selection of books to be included in online collections. However, the library-related literature on the use of books by scholars has focused largely on issues related to the overall demand for collections rather than on how scholars select books to review or read or ultimately employ books in their work. Similarly, the psychological and ergonomic literature on how people read has focused on concepts which have little to do with the place of books in scholars' work or how scholars manipulate books in that work
  • Summer 1998. "Landscape vs. Portrait Formats: Assessing Consumer Preferences" by Dr. Stanley Wearden. Future of Print Media. Summary from publication: ...We found no research that assessed media consumers’ preferences for portrait or landscape screen orientation when reading documents, nor did we find any research on some of the concomitant issues, such as page-based design and scrolling. For these reasons, the Kent IDL research team, which included associate professor Ann Schierhorn, assistant professor Carl Schierhorn and myself, initiated two studies of display orientations and formats in 1997 and 1998 as part of its ongoing investigations into the human factors and cultural biases associated with the document form.
  • Fall 1998. "Electronic Books: A Study of Potential Features and Their Perceived Value" by Dr. Stanley Wearden. Future of Print Media. Summary from publication: Clearly, if electronic book ventures are to succeed, they must successfully add value to the experience of reading, either from the printed page or from a conventional desktop computer screen. To do so, they must have some indication of how the market defines added value, what the market wants in value-added features and what the market is willing to pay for such features. Earlier this year, the Information Design Laboratory at Kent State University set out to begin answering some of these questions in a survey of 276 students at Kent State University.

E-Books on Devices

  • 2001. "The technology and applications of the new generation of electronic books" By Heilmann, Jali and Hannu Linna. Proceedings of the Technical Association of the Graphic Arts, pp. 581-590. Abstract from publisher's website: Following the publication of the first electronic books at the end of 1998, VTT Information Technology has carried out several studies to evaluate the technical and commercial potential of electronic book technology. This research compares the latest models of electronic books with the first generation of e-books and the conventionally printed products. The technical comparisons include, for example, the image quality factors affecting text quality. The readability and usability of electronic books are evaluated and expectations regarding the technology are investigated. Several pilot projects have also been launched for applying electronic book technology to new publishing processes. This paper will describe the initial experiences with e-book publishing in different environments, such as universities and libraries.
  • 2001. "Ebooks: Some Concerns and Surprises" By Susan Gibbons. portal: Libraries and the Academy, 1:1, pp. 71-5. Abstract from publication: Many of those libraries that wish to include ebooks in their collections are hesitating, in part because of a number of assumptions concerning the reactions of patrons to this new technology. For instance, there is a general assumption that patrons would be dissatisfied with the low resolution of the ebook readers and the lack of color and pictures. Or, the fragile nature of the reader apparatus would lead to many damaged devices. Or, when given the option, people simply would rather read from the traditional ink-on-paper format than on the small screen of an ebook reader. Several libraries in the Rochester, New York, area were provided the opportunity to test these assumptions and discovered that, in many cases, these assumptions were not supported by the results.
  • 2001. "Reading with RSVP on a Small Screen: Does Font Size Matter?" By Mark Russell et. al. Usability News, 3.1. Abstract from publication: This study is a continuation of our ongoing research into the feasibility of using the text presentation method known as Rapid Serial Visual Presentation (RSVP) as a possible means of reading on small screen interfaces.
  • 2001. "Should You Check In Your Textbooks and Check Out an eBook?" By Paula Selvidge, et. Al. Usability News, 3.1. Methodology from publication: Six participants (3 male, 3 female) completed tasks that are typical for traditional book reading, such as annotating, underlining, book marking, and searching. In addition, eBook related tasks, such as changing the size and orientation of the text, checking battery status, adjusting the backlight, and keyboard input were also completed. The Rocket eBook™ from Nuvomedia, which is now known as the Gemstar eBook™, was the brand of eBook used in the evaluation. The dependent measures included task difficulty, task success, and satisfaction with the eBook. The task difficulty items were presented on a 5-point Likert scale with 1 being “Very Difficult” and 5 being “Very Easy” to complete.
  • 2001. "Designing e-Books for Legal Research." By Catherine C. Marshall et. Al.In Proceedings of JCDL 2001 (Roanoke, VA, June 23-27), ACM Press, pp. 41-48. Abstract (from publication): In this paper we report the findings of a field study in a first-tier law school and on the resulting redesign of Xlibris, a next-generation e-book. We characterize a work setting in which we expected an e-book to be useful, and explore what kinds of functionality would bring value to this setting.
  • Spring 1999. "Why e-Read? Finding Opportunities In the Merger Of Paper and Computers" by Dr. Bill Schilit. Future of Print Media. Conclusion (from publication): Before reading appliances become successful, they need to be made more usable, more useful, and more valuable. Towards the usability goal, human factors researchers at our laboratory and elsewhere are analyzing the benefits of paper documents and understanding how to design paper-like computers that share paper’s user-friendliness. Inventing reading appliances that are more useful than paper remains a challenge; we have provided a number of examples of features that may prove useful. Finally, the value for a reading appliance product needs to outweigh its costs and deficiencies. It is likely that the first truly successful reading appliance will be targeted at analytic readers, such as analysts, lawyers, or corporate decision-makers, whose time is extremely valuable.

E-Book Software

  • 2001. "The Revolution starts next week: the findings of two studies considering electronic books." By James Dearnley and Cliff McKnight. Information Services & Use, 21:2, pp. 65-78. Abstract (from publication): "This paper reports on two pilot studies undertaken in May and December 2000 at Loughborough University and Market Harborough public library. The first study... considered student and staff evaluation of two electronic reader products--NuvoMedia's Rocket eBook and Glassbook Inc's Glassbook. A second study...used a focus group... to consider potential usage of the Rocket eBook for lending services."

E-Book Subscription Systems

  • April, 2002. "Wisconsin Public Library Consortium netLibrary User Evaluation" By Joshua H. Morrill. Abstract (from executive summary): The evaluation of netLibrary use was conducted in two stages. The initial stage surveyed registered users of netLibrary. The second stage involved training new users, and surveying their experiences after two-weeks.
  • 2002. "User Input: Experiences in Assigned Reading from E-Books - One netLibrary Experience" By Julia Gelfand. Library Hi Tech News, 19:1, pp. 17-8. Abstract (from publication): The University of California, Irvine (UCI) Libraries wanted to have an e-book experience to learn how users respond to the medium and the delivery mechanism. In order to have as much freedom as possible with this new effort, it was decided that the libraries would conduct a one-year calendar trial with netLibrary. At the submission of this article, the trial is now about over and the future of netLibrary remains uncertain, as the company suffers from lack of financial security. Nevertheless, e-books are likely to be around and libraries will continue to consider how best to incorporate them.
  • September, 2001. "netLibrary eBook Usage at the University of Rochester Libraries" By Susan Gibbons. Abstract (from publication): Two studies were conducted over the Spring 2001 (January - May) semester regarding the use of netLibrary ebook titles. The first was to examine the use of the overall netLibrary ebook collection and compare that to the use of the paper editions of those same titles. The second study focused on the use of ebooks for course reserves.
  • Fall 2000. "The Potential for Scholarly Online Books: Views from the Columbia University Online Books Evaluation Project" By Mary Summerfield, Carol Mandel and Paul Kantor. Publishing Research Quarterly, 16:3, pp. 39-52. Abstract (from publication): The Columbia University Online Books Evaluation Project sought to understand both user reactions to online books in the scholarly world and the cost profiles of print and onine books. Scholarls appreciated the opportunity to use the online format to locate a book and to browse it. However, they sought a print copy for extended reading. Incremental costs of online books are small for publishers. Libraries' life-cycle costs are lower for online books than for printed books.

Textbooks & Classroom Use

  • 2002. Simon, EJ. "An experiment using electronic books in the classroom," Journal of Computers in Mathematics and Science Teaching, 21:1, pp. 53-66. Abstract (from publisher's website): Electronic books are single-purpose hand-held computer devices designed to store and display reading material. The introduction of e-books into the classroom has been anticipated for years, but the technology has never quite been up to the task. This article will describe an experiment in which e-books were distributed to college introductory biology students in place of the traditional textbook. Student responses to anonymous questionnaires showed that the e-books were easy to use and offered several advantages over traditional texts. Data will be presented on initial learning curves, reading habits of e-book users, advantages and disadvantages of the electronic format, and overall levels of satisfaction. While some shortcomings were revealed, the results of this study suggested that students who used an e-book were eager to adopt this new technology on a larger scale.
  • August 2002. "The Usability of eBook Technology: Practical Issues of an Application of Electronic Textbooks In a Learning Environment" By Richard F. Bellaver and Jay Gillette. Abstract (from publication): Testing on “learning” and usability of electronic books (eBooks) for college students took place during the Spring Semester 2002 at Ball State University. Graduate students used a textbook and also conducted other environmental and human factors tests on two versions of eBooks. Results indicate that “learning”, evaluated through taking quizzes, was not affected by using eBooks. Students were not impressed with the use of the eBooks primarily because a poor representation of the text was converted. It appears that if the full capability of the current eBooks was utilized, they could be a viable and acceptable storage medium for college textbooks. The article also defines further testing to be conducted.
  • May 2002. "EBONI: Designing Effective Electronic Textbooks" By Ruth Wilson. Library Hi Tech News, 19:4. Abstract (from publication): Electronic books are beginning to appear in the UK marketplace, in an array of shapes and sizes: e-book hardware ranges from small and light to large and bulky; e-book software presents content in a number of formats and offers a variety of features; and books published online differ greatly in appearance. EBONI (Electronic Books ON-screen Interface) (http://eboni.cdlr.strath.ac.uk) is investigating which aspects of the design of these electronic textbooks are most successful in terms of the usability requirements of students and academics throughout the UK.
  • 2002. "Electronic Textbook Design Guidelines" EBONI (Electronic Books ON-screen Interface) Project. Abstract (from publication): The on-screen design guidelines are primarily intended to be applied to books published on the Web, but the principles will be relevant to ebooks of all descriptions and, in certain cases (e.g. Guideline 16: Provide bookmarking, highlighting and annotating functions), it is possible that only commercial ebook software companies will have the resources to comply at their disposal. They simply reflect the results of our user evaluations, and it is recognized that they will be implemented at different levels by different content developers.
  • Winter 2001. "Electronic Textbooks: A Pilot Study of Student E-Reading Habits" by Dr. Eric J. Simon, Future of Print Media. Abstract (from publication): The college classroom is an obvious target for e-book implementation because college students typically embrace new technologies and also purchase a high volume of expensive, cumbersome and rapidly discarded books. Few studies have yet been conducted, however, of what effects replacing standard textbooks with e-books would have on students’ study habits. In order to better understand the e-reading habits of college students, a pilot study was conducted to test which e-book features students used and valued.
  • November 2001. "Useful Lessons from the South Side of Chicago," By David Rothman. TeleRead Update 19. Abstract: Report on the use of ebooks by elementary children in St. Elizabeth's Parochial School in Chicago. Project used a $7,000 federal grant to purchase Rocket eBook devices.
  • November 2001. "Academic Libraries Take an E-Look at E-Books" By Tom Peters and Lori Bell. Report on the E-Book Grant-Funded Project at Spoon River College and Eureka College. The objective of this project was "to learn what happens when a college library provides pre-loaded course-related content on handheld, portable e-book devices directly to the hands of undergraduate students and their professors for their use in actual course-related readings." This report contains the project's findings and recommendations.
  • 2001. "Should You Check In Your Textbooks and Check Out an eBook?" By Paula Selvidge, et. Al. Usability News, 3.1. Methodology from publication: Six participants (3 male, 3 female) completed tasks that are typical for traditional book reading, such as annotating, underlining, book marking, and searching. In addition, eBook related tasks, such as changing the size and orientation of the text, checking battery status, adjusting the backlight, and keyboard input were also completed. The Rocket eBook™ from Nuvomedia, which is now known as the Gemstar eBook™, was the brand of eBook used in the evaluation. The dependent measures included task difficulty, task success, and satisfaction with the eBook. The task difficulty items were presented on a 5-point Likert scale with 1 being “Very Difficult” and 5 being “Very Easy” to complete.
  • 2001. "Electronic Books for Children in UK Public Libraries" By Maynard, Sally & Cliff McKnight. The Electronic Library, 19:6 pp. 405-423. Abstract (from publication): "This article describes a survey investigating the opinions of children's librarians on the subject of electronic books. A questionnaire was sent by post to those responsible for public library services for children at each of the 208 local government authorities in the UK. The response rate was 77 per cent. Notable conclusions include the fact that there was a positive attitude towards including electronic books as part of the children's library service, and a high proportion of libraries offered access to them, the majority through main libraries. A small majority of libraries were offering electronic books for reference use within the library, rather than lending them out like printed books. Many of the librarians believed that electronic books can attract new members to the library, and that offering electronic books will change their role. Respondents believed that electronic books are durable, and can exist alongside the printed items within the library."
  • 2000. "Learning by Interacting: Comparing the Effectiveness of an Interactive Tutorial with a Standard Electronic Book Interface" by Jeni Paay and Leah O'Brien. Abstract (from publication): This study performed a summative design-evaluation of two types of interfaces, an electronic book and an interactive tutorial. The experiment compared the effectiveness of using the interfaces for web-based computing teaching at tertiary level and determined user reactions to each interface.
  • 1995. "Measuring Student Use of Electronic Books" by John Messing. Abstract (from publication): This paper considers issues for the design of electronic books as teaching materials in the light of student use, including the problem of how such use can be measured.


 
Comments, Questions & Suggestions Last Updated: