eBook Studies > Patron Surveys

 

1. Did you have any difficulties using the digital audio book players?
  • Yes _11__
  • No __4__

  •  

    Please explain the difficulties you had:

  • This item did not work well in the car with the cassette adaptor. Highs and lows not clear- garbled.
  • The headphones were awkward and the player cut out once for no reason.
  • Did not think directions on sheet provided were detailed enough. Was not able to get from one book to another.
  • Difficulty changing from one part to another
  • The sound was too garbled to listen to in the car.
  • When battery ran out, all memory ran out-- books were "erased" & I couldn't finish listening to them.
  • Several times it kept repeating so I followed the directions and set it on all folders. It would run for a few chapters and then repeat again.
  • The instructions are not super easy to follow if you have no experience with this technology.
  • Cannot find next place in book; e.g. Part 2 of a book or the next book. It is a random trial and error process.
  • Need clearer, simplified instructions.
  • Didn't know how at first to change to Part 2-- though the book was too short, wasn't told how to change from Part 1 to Part 2. After figuring it out Part 3 was easy to move to.
2. What did you like about listening to a book with this technology?
  • Very clear sound
  • It was nifty! I liked using the MP3 technology, the player doesn't skip like a CD might and you can't get it stuck in your tape deck. It is just a cool glimpse of the future.
  • Size of the unit and the fact that there was the possibility of having 2-3 books available.
  • Everything
  • Very portable- kept in pocket. Could listen to story while I did my daily 40 minute walk.
  • Portable. Low profile
  • The size is great. The lack of cassettes to change is great.
  • Very convenient during travel on plane with no cassettes to change.
  • Convenience.
  • Compactness, comfortable ear phone while not conspicious.
  • Compact. Great sound.
  • Not having to change tapes or when away from home, not having to carry the tapes with me.
  • Didn't have to change tapes/CDs
3. What did you not like about listening to a book with this technology?
  • Had trouble with the bookmarks.
  • The headphones- they were kind of cool at first but they kept falling out. The book sounded better with my own headphones.
  • Nothing
  • Volume- needs to be lounder than maximum available. Could not use with passenger in car as conversations were louder than device's max volume. Display hard to learn to use and print on player was too small
  • I'm not sure I listened to the whole book- the display format is a little confusing.
  • Quality of sound.
  • Difficulty with sound clarity.
  • Faulty Rio.
  • Quality of sound through the cassette adapter may be somewhat less.
  • Loops back to beginning of track requiring pushing FF and this does not always work. Since this requires a free hand, defeats advantage of portability. Did not care for audio ebook at all.
  • Did not save where stopped. Hard to find where left off listening. Cound not find bookmarks. Low batteries.
  • There was nothing there that I didn't like. It took getting used to though.
  • The quality of the audio wasn't great. I had trouble if I wanted to "rewind" to listen to the last few minutes.
4. In what ways is a digital audio book better than a book on tape or CD?
  • Small, no tape to keep changing
  • DABs are better than CDs or tapes because it's easy to carry around, but I think the player might be a little too complicated for people unfamiliar with MP3 players
  • Multiple books on one unit is an advantage.
  • Smaller
  • Smaller; no switching of tapes; possible to bookmark a digital audio book but not a book on CD
  • Smaller unit to carry around. I assume you use less batteries which is pretty economical.
  • Don't have to flip tapes.
  • Convenience with no changing of tapes. Smaller size.
  • Convenience, lack of changing tapes.
  • Far superior sound quality. DAB better- can listen anywhere, anytime. Easy to carry.
  • I think that the digital is good in many ways, for I was able to take it out with me and not have to carry the tapes with me.
  • Easier to use-- less cumbersome

4a. In what ways is the digital audio book not better?

  • Much prefer books on CD, even books-on-tape is easier to deal with
 
 
5. Given the option, in what format would you want to listen to your next book?
  • digital audio book ___4___
  • book on tape __1___
  • book on CD ___2__
  • no preference __4___
  •  

    Please explain why

  • Not sure.
  • CD: I liked them both, but I would still prefer the book on CD because I know exactly where I am in the book and how much listening time is involved.
  • DAB: It's easiest to carry around because it is not a big box of tapes or CDs. It's a convenient little Diamond Rio player.
  • Tape: Unless I took the time to get some hands-on help, I will stick to books on tape
  • No preference: Whatever they have I like.
  • DAB: Ease of use outweighs poor sound quality
  • Tape: Sound is clearer.
  • No preference: Digital audio book while working at home, book on tape while driving in my car
  • DAB: Convenience
  •  

    6. How do you think this technology can be improved?

    • Better car adaptor
    • 1) You should not be using alcohol wipes on any plastic components- they will dry out and become suseptible to damage- I recommend either advising patrons they can use their own headsets (as I did), providing antibacterial/alcohol free wipes (hospital supply) or providing disposable covers for the headsets. 2) The display on the machine itself should show what part/chapter of the book you are at rather than section1 or sections 2, etc. I am still not sure I listened to the entire book- the running time should be noted somewhere so you would have an idea that maybe you missed something. 3) I think elderly people or people with visual impairments would have a difficult time with the display size, the control buttons and the labeling on the unit. 4) I would recommend a different clip holder- possibly something padded and something that encloses the unit completely-- as it is, it is very easy to drop and damage.
    • Different headphone. I loved the tape deck adapter for the car! Besides the headphones, the DAB is awesome, great technology.
    • 1) provide higher volume. 2) clearer use instructions. 3) speeding up access to titles on player so player can be loaded at circ. desk by all desk staff.
    • Longer checkout times- 2 books were downloaded but 3 weeks was not enough time for me to listen to both.
    • Better sound quality.
    • Remove loop for tracks.
    • Better audio quality-- even with a new battery the voices were distored.
       

    Optional:
    Gender: ___2____ male || ___11___ female
    Age: __1___ under 18 || ___1___ 18-25 || _______ 26-35 || __3___ 36-45 || __5___ 46-55 || __2___ 56-65 || __1___ 66+

     

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